Whoopal · Direct LineLast updated: May 7, 2026
Get in Touch
Contact Whoopal
Questions about an order, a custom adapter, or anything else? Reach out — I read every message.
I aim to respond within 24 hours.
Ways to reach us
Whether it's an order question, a custom adapter request, a partnership idea, or just feedback — drop me a line.
- Email[email protected]
- Phone+33 6 23 79 14 81
- Address
Narva mnt 5
10117 Tallinn, EstoniaRegistered office
- Instagram@whoopadapter
- FacebookWhoopadapter
- Founder on X@arnaud_knobloch
Whoopal is operated by BeyondSky OÜ, registered in Estonia.
GDPR / privacy requests: [email protected] — see our privacy policy.
Questions
Frequently asked questions
01Where is my order?
Once your order ships, you'll receive a tracking email. Most orders arrive within 5–10 business days. If your tracking hasn't updated in 7 days, email [email protected] and I'll investigate.
02Can I request a custom adapter?
Yes — I take custom requests for unusual watch cases or specific finish combinations. Describe your WHOOP band generation and what you need, then email [email protected]. Lead time is typically 2–3 weeks.
03I'd like to partner with or feature Whoopal — who do I contact?
Reach out directly to [email protected] with 'Partnership' or 'Press' in the subject line. I reply to every serious inquiry, usually within 48 hours.
04How do I submit a GDPR data access or deletion request?
Email [email protected] with 'GDPR Request' in the subject line. I'll confirm receipt within 72 hours and fulfil the request within 30 days, in line with EU law. See the privacy policy for full details.
05When can I expect a reply?
I aim to reply within 24 hours on weekdays (CET/CEST, France). Messages received on Friday evening or over the weekend are typically answered Monday morning. For urgent order issues, include your order number to speed things up.
06How do I install the adapter on my WHOOP band?
Step-by-step photos and tips are on the how-to guide — covers WHOOP 4.0 and 5.0.
07What is the return and refund policy?
If something is wrong with your order, email [email protected] within 14 days of delivery and I'll make it right — replacement or full refund. Full details on the return policy page.